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Qantas is now offering more flexibility to customers wanting to change their travel dates, now allowing unlimited flight changes until January 2022.
This now ‘Fly Flexible’ policy applies to all new domestic flight bookings for Qantas and QantasLink, as well as and trans-Tasman services booked from today until the end of April 2021.
The flight date can be changed to any available for sale at the time (up to 355 days in advance). Qantas will waive the change fee, however, a fare difference may apply.
Previously, customers could only make one flight change for travel until the end of June.
Qantas Group’s chief customer officer, Stephanie Tully, said with international borders closed, the best way to drive tourism is by making it even easier for Aussies to explore their own backyard.
“Customers have told us that sudden changes to border restrictions by state governments are giving them second thoughts about going on holidays or taking a business trip,” she said.
“To help manage the uncertainty, we’ve introduced the highest level of flexibility in the market so people can plan their next trip with confidence.
“As the national carrier, we have an important role to play in helping the industry recover from COVID-19, and we know that given the right opportunity, people are keen to travel.
“By giving customers unlimited flight date changes for almost a year, we think it will encourage more people to book, helping to boost tourism which is so vital to local economies and businesses around the country.”
Qantas’ change in booking flexibility coincides with a nationwide domestic sale of more than one million seats to 55 destinations starting from $99.
Qantas is the only domestic airline offering a full meal service, including breakfast and dinner, on key capital city routes between Sydney, Melbourne, and Brisbane. It plans to roll this out on shorter flights next month.
Meantime Virgin Australia is extending its ‘Let the Good Times Fly’ sale, which was due to end overnight, until midnight Monday 15 February 2021. The sale fares are available for select travel dates and destinations from 21 April 2021 until 15 September 2021.
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