• Travel Destinations

    Scoot to enhance personalised, multi-channel experiences amid travel restrictions

    The post Scoot to enhance personalised, multi-channel experiences amid travel restrictions appeared first on TD (Travel Daily Media) Travel Daily. To further enhance the experience on their digital channels, Scoot deployed Insider’s AI-powered platform to create personalised, multi-channel experiences for customers on its website. Using Insider’s AI-Powered Platform, Scoot became even more operationally agile, releasing travel requirements at different parts of the customer journey and communicating flexibility options on its website quickly, addressing the fluidity of global travel regulations with agility. Insider’s AI-backed segmentation module has also enabled the airline to serve relevant web push messages to users with a high likelihood of booking a flight. “Our partnership with Insider…

  • Travel Destinations

    South Australia is ready to deliver remarkable experiences

    The post South Australia is ready to deliver remarkable experiences appeared first on TD (Travel Daily Media) Travel Daily. Rodney Harrex, executive officer – SATC With eight years in the top job at South Australia Tourism Commission, Rodney Harrex and his driven team are repositioning and strongly promoting ‘right now’ to capture visitors’ inevitable return. TD sat down with Rodney Harrex, executive officer of South Australia Tourism Commission, and discovered why travelling in South Australia is so special. Travel Daily (TD): What are some of South Australia’s unique selling points and your passions? I love the Flinders Ranges and The Outback, where we have experienced record numbers recently. The Eyre…

  • Travel Destinations

    8 incredible wine experiences in South Australia

    The post 8 incredible wine experiences in South Australia appeared first on TD (Travel Daily Media) Travel Daily. Let’s raise a glass to the Year of South Australian Wine. With 200 of the best cellar doors in Australia within an hour’s drive of Adelaide, South Australia’s ‘vineyard city’ is firmly ranked among the Great Wine Capitals of the World. Fanning out from the city, there are a dizzying 700 wineries in South Australia spread across 18 distinct wine regions, including world-renowned Barossa, Clare Valley, McLaren Vale, Coonawarra and Adelaide Hills. Together, they produce more than 80% of all Australia’s premium wine. Now, that’s something we’ll gladly celebrate! From unique wine…

  • Travel Destinations

    Kenya Tourism unveils new signature experiences

    The post Kenya Tourism unveils new signature experiences appeared first on TD (Travel Daily Media) Travel Daily. Tourism and wildlife cabinet secretary Najib Balala has urged tourism providers to expand their products offering to deliver unique, authentic Kenyan travel experiences to travellers. He said this during the award ceremony of the second phase of the Magical Kenya Signature Experiences (MKSE) held to recognise outstanding tourism offerings among Kenyan travel industry players. Through the MKSE programme, which commenced in 2019, facilities and organisations are required to provide value addition to their offerings through exceptional travel experiences to the traveller. In 2019, fifteen inaugural MKSE facilities that met the required criteria of…

  • Travel Destinations

    How tech can augment safety, staff efficiency and guest satisfaction for safe experiences

    The post How tech can augment safety, staff efficiency and guest satisfaction for safe experiences appeared first on TD (Travel Daily Media) Travel Daily. David Millili, CEO of Angie Hospitality talks about creating personalised guest journey with limited staff touch points. The pandemic has thrown digital transformation into overdrive for hotels around the world. With distance and limited interactions required for safe experiences, how can hotels adopt technology to assist stretched staff and boost efficiency, while at the same time making guests feel welcome? Considering 90% of guests prefer to use a mobile app to manage their stays and avoid interacting with other people, it’s critical that hotels leverage minimal-to-no-touch…